Team 2 Verizon

Security And Risk Management

“Our Commitment to customers is to develop security solutions well before a new security threat becomes a widespread problem”-Verizon analysts at Security Operations Center

“We maintain the biggest wireless network in the U.S., serving more than 90 million customers”- Verizon.  Security and privacy are necessary to prevent fraud, security breaches, and cyber-crime. Verizon like most broadband and wireless network companies have strict security protocols in order to protect its system and customers.

Knowledgeable employees work in the Security Operations Center 24 hours a day to ensure that the networks are safe and free of threats.  There are three forms of security that Verizon aims to protect: the personal information of costumers, businesses’ intellectual property(including its own), and government information vital for national security.  Employees cannot retrieve or view any information unless there is a business reason to do so. The security team is also responsible to update and create security and privacy solutions and programs as new technology threats come into view.

Verizon Online offers one of the fastest ways to access personal accounts and puts many security regulations to give users more control and keep their privacy. Verizon is licensed with the TRUSTe privacy program, which certifies privacy security when accessing any of the Verizon websites.  Another tool used is the VeriSign certificate that also gives the user the comfort of knowing that the website is authentic and trusted.  The TRUSTe and VeriSign help prevent pharming.  The risk of having computer hackers redirecting web traffic or requests to their servers is diminished.

Information is a crucial resource to obtain people’s behaviors and reaction to products and services. There are companies that sell consumer information, without consent, to third parties or government agencies. Verizon connects their security policies with ethical principles by enforcing a policy that prevents selling costumer information to third parties unless the customer wishes to disclose information.

Verizon also provides consumers with its own Anti-virus software package that includes all types of protection against spyware, adware, viruses, among others.  The Verizon Internet Security Suite includes:

·  Anti-Virus/Anti-Spyware

·  Anti-phishing

·  Identity Protection

·  Verizon Site Advisor

·  Enterprise-class Anti-spam

·  Network Monitoring

·  Family Protection Parental Controls

·  Two-way Firewall Protection

·  Stealth Mode- (makes pc unavailable to hackers)

·  Built-in PC heath and performance tools

Verizon not only secures its networks, but it also offers convenience to consumers by using cookies that contain customer information and web activity.  This gives the customer easy access by saving Id and password information without the trouble of verification every time they want to log onto a site.  Verizon also has Enhanced IT Security Consulting Services that increase protection and knowledge of their data. The service is called “Data, Discovery, Identification & Security Classification” (DDISC). The Verizon DDISC connects to the business world and provides it with regulations and policies that must be followed for proper data management.  Furthermore, The DDISC is a tool focused on helping businesses deal with for risk management for their assets and data.